Terms and conditions
Leocé is a clothing business in the retail and manufacturing industry. We manufacture and sell high end clothing to women. We strive in using only natural fabrics in all our garments.
Leocé was created to make every woman feel and look elegant and stylish.
The Site and its original content, features, and functionality are owned by Leocé and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
Delivery policy:
Subject to availability and receipt of payment, requests will be processed within 2 – 3 days and delivery confirmed by email. Clients will be supplied with an order number as well as a delivery date.
Shipping policy:
Office hours are Monday to Friday from 08:00 to 17:00. Orders placed on weekends and public holidays will be processed on the next working day. Free local shipping applies. All international orders over R3000 qualify for free shipping, all other orders will be charged an additional R500 for shipping. We deliver in all major cities around the globe, should you need more information in this regard please email us at info@leocecouture.com. If we are experiencing high order volumes, shipping may be delayed with a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment, you will be notified via email or telephone.
Return and refunds policy:
The provision of good and services by Leocé is subject to availability. In cases of unavailability, Leocé will refund the client in full within 30 days. Please note that returned items must be in a new and unused condition. Cancellation of orders by the client will attract a 15% administration fee.
Customer Privacy Policy:
Leocé will take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded by clicking here.
Payments options accepted:
Payments may be made via Visa, Mastercard, Diners of American Express Cards, or by bank transfer into the account of Leocé, the details of which will be provided on request. Please email info@leocecouture.com for more information.
Card acquiring and accepted:
Card transactions will be acquired for Leocé via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details:
Customer details will be stored by Leocé separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
Merchant Outlet country and transaction currency:
The merchant outlet country at the time of presenting payment options to the cardholders is South Africa. Transaction currency is the South African rand (ZAR).
Responsibility:
Leocé takes responsibility for all aspects relating to the transaction including sale of goods and services sold on the website, customer service and support, dispute resolution and delivery of goods.
Country of domicile:
The website is governed by the laws of South Africa and Leocé and chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Variation:
Leocé may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information:
The website is run by Leocé (Pty) Ltd based in South Africa trading as Leocé and with registration number 2017/228441/07 and George Stander(Director)
Leocé contact details:
1 Roeland Terrace, Cape Town City Centre, Cape Town, South Africa
+27 72 607 9135
Email: info@leoce.com